Quality Control

 

Manufacturing Processes and Product Certification

HTI's  hotel telephones and product manufacturing processes are fully certified by third parties to conform to international quality control and environmental standards. As such HTI has become an approved supplier to some of the world's leading hotel groups.

This includes the following:

ISO 9001

Beyond the point of manufacture, HTI's hotel phones and guest room technology products are fully compliant and certified with international standards, including:

CE European Certification for Health & Safety

The CE is a mandatory conformity symbol required for products sold in the European Economic Area. The CE mark indicates that the product conforms to the legal requirements of the EU with respect to safety, health and consumer protection.

ROHS Compliance

The RoHS Directive 2002/95/EC also known as the "Restriction of Hazardous Substances Directive" restricts of the use of certain hazardous substances in electrical and electronic equipment. This directive restricts the use of six hazardous materials (lead, cadmium, mercury, hexavalent chromium, polybrominated biphenyl (PBB) and polybrominated diphenyl ether (PBDE) flame retardants) in the manufacture of various types of electronic and electrical equipment which is destined for placement on the EU market.

HTI's products comply in full with the RoHS directive.

WEE Compliance

The Waste Electrical and Electronic Equipment (WEEE) directive 2002/95/EC is designed to reduce electrical and electronic equipment waste, increase recovery by recycling, and improve the environmental process of manufacturers.

Hotel Technology International Limited is registered as a Producer of WEEE.

FCC Compliance

All commercial electronic devices (unintentional radio- frequency radiators) sold in the United States are regulated by the Federal Communications Commission (FCC).

CCC Compliance

The CCC Mark (China Compulsory Certification mark) is required for a wide range of products sold in the Peoples Republic of China. The product list includes 19 product groups and a total of 132 product categories. Warranty, Support and Hardware Replacement Warranty Support, Registration and Hardware Replacement.